Abel · for the medical back office
Show it once. It does it from then on.
Abel is an AI colleague for your practice's back office. Tell it what to do the way you'd tell a new hire. It does the job once while you watch — then every time it comes up, on its own.
Works with eClinicalWorks today
File the result and tell the doctor
- Opened the fax
- Read it — lab result, Dr. Whitfield
- Matched the patient in the chart
- Filed it under Labs
- Texted Dr. Whitfield — value is out of range
What it saw
How it works
Like training a new hire, except you only do it once.
You already know how the work should be done. Abel's job is to learn it from you and then keep doing it.
01
You describe it.
Text Abel, or type it in the console: "When a lab result comes in for Dr. Whitfield, file it to the chart and text her if anything is out of range." Plain sentences. No forms, no flowcharts, no settings to configure.
02
It does it once, with you watching.
Abel works through the task in a real browser — your EMR, your fax inbox, whatever site the job lives on. You watch each step and correct it as it goes. About twenty minutes, once, per task.
03
It runs every time after that.
From then on Abel does that task on its own, every time it comes up. When the site changes and something breaks, Abel fixes its own work. There is no script for you to maintain.
What it handles today
It starts with the fax machine, because that is where the pile is.
This is what Abel does for practices right now, unattended, every day.
Reads every fax that comes in
What is it, whose patient is it, and does a doctor need to see it today. Every fax, within minutes of arriving — not whenever someone gets to the pile.
Files it to the right chart
Matches the patient, puts the document where it belongs in the EMR, and records what it did.
Tells the right person
Texts the one person whose job it is — the ordering provider, the referral coordinator, whoever you said. Not a distribution list nobody reads.
Drafts the patient notification
Writes the message to the patient in your practice’s words and leaves it for a human to send.
Clears out the junk
Marketing faxes, duplicate cover pages, the same report sent four times — deleted, so the queue that reaches your staff is only real work.
Sends the digests you ask for
"Text me the fax backlog Monday morning." Abel keeps the schedule and sends it, and you can see the ones it sent.
Faxes are just where we started. Anything your staff do in a browser can be taught the same way — prior authorization portals, eligibility checks, referral sites, the parts of your EMR nobody enjoys. If a person can do it in a web browser, it can be described to Abel.
The console
Nothing it does is a black box.
Every single thing Abel does is recorded and sitting there for you to open — including the runs that went fine. You are never taking its word for it.
- Every run, start to finish
- What it opened, what it read, what it typed, what it changed — in order, in plain sentences.
- Screenshots of what it saw
- The actual screens, at the moment it acted on them. If you want to check a decision, you look at the same thing it looked at.
- What it cost
- Every run carries its own cost. There is no invoice to reconcile against a number nobody can see.
File the result and tell the doctor
- Opened the fax
- Read it — lab result, Dr. Whitfield
- Matched the patient in the chart
- Filed it under Labs
- Texted Dr. Whitfield — value is out of range
What it saw
A cardiology consult note came in for a patient I can’t find in the chart — two people have that date of birth. Which one is it?
The one on Prospect St.
Filed it and let Dr. Whitfield know. I’ll ask the same way next time two names collide.
how many faxes are still sitting there
Nine. Six are refill requests, three are records requests. None of them are urgent.
Talking to it
It texts when it needs you. Otherwise it stays quiet.
Abel asks a person when it hits something it should not decide on its own — an unclear patient match, a document it has never seen before, a judgment call that is yours. The rest of the time you hear nothing, which is the point.
Your staff can text it back too: what came in today, what is still waiting, did that referral ever go out. Same number, same thread.
Pricing
One price. No tiers.
You should be able to work out what Abel costs you without a call.
Flat rate
$1,000/ month
per practice, per month
No setup fee, no per-seat charge, no per-fax charge. Month to month.
- Every task you teach it — as many as you want
- Every run, every day, unmetered
- Everyone on your staff, texting it and reading the console
- Setup sessions for each task, with us on the call
- Abel fixing its own work when a site changes
Get started
Twenty minutes, one task, and it is yours.
Show us the job that eats your front office. We will teach it to Abel on the call.