One price. Nothing per fax, nothing per seat.

Questions

The three things everyone asks first.

What if it’s wrong?

The first answer is that it asks rather than guesses, and that is the part we built most carefully — an unmatched patient, a document it has never seen, a call that is yours to make, and Abel stops that fax and texts the person whose job it is. The work falls back to your staff exactly as it would have without Abel. When it is wrong anyway, you find it in the console with the screens it acted on, you tell it what it should have done, and that is what it does from then on.

Who sees the patient information?

Your staff, in the systems you already use. Abel works in eClinicalWorks under a login your practice issues and can revoke at any time, so the documents end up exactly where they always did, and the console that shows what Abel did opens for your practice, not for the public. Everything beyond that — where data sits, who at Abel can reach it, what we sign — is a real conversation with real paperwork, and it is the first thing we go through on a demo rather than a badge on a marketing page.

What if we leave?

You leave. It is month to month, there is no contract to get out of, and there is nothing of yours to extract, because none of the work lived here — every fax was filed into your EMR, which is yours. Switch Abel off and the pile goes back to being your staff’s, the same as it was the week before.